Question 1

How does FIXSTORY's device diagnostics tool work?

Accepted Answer

Our AI-powered diagnostic tool guides you through a simple 4-step process: select your device type, choose the problem category, describe the symptoms, and receive instant diagnosis with repair recommendations.

Question 2

Is the device diagnostics tool free to use?

Accepted Answer

Yes, FIXSTORY's device diagnostics tool is completely free. You can use it as many times as needed to identify issues with your devices.

Question 3

What devices can I diagnose with this tool?

Accepted Answer

You can diagnose smartphones (iPhone, Samsung, Motorola), tablets (iPad, Galaxy Tab), laptops (MacBook, PC), and desktop computers using our diagnostic tool.

Question 4

Can I get my device repaired after diagnosis?

Accepted Answer

Yes! After receiving your diagnosis, you can book a repair appointment at FIXSTORY Downtown LA by calling 424-270-4369 or visiting us at 800 S Flower St, Suite B, Los Angeles, CA 90017.

Question 5

How accurate is the AI diagnostics?

Accepted Answer

Our AI diagnostic tool provides highly accurate preliminary assessments based on common device issues. For a complete diagnosis, we recommend bringing your device to our Downtown LA location for professional inspection.

Smart Device Diagnostics